Privacy Policy

Leadtec Privacy Policy
Version 1.0  18 July 2008

About this Policy

This policy sets out how Leadtec Systems Australia Pty Ltd  (Leadtec) collects, uses and discloses your personal information.
By accessing or using Leadtec services you agree to the use and disclosure of your personal information in the manner described in this policy.

Leadtec and Privacy

Leadtec is bound by the Privacy Act (1988).

What personal information is collected

Leadtec collects personal information that it considers necessary for it, or its related bodies corporate to provide the range of products and services they offer.
Personal information collected by Leadtec may include:

• your name, address and contact details
• information required by Leadtec and third parties to provide goods or services to you
• details of the services provided to you
• records of  communications with Leadtec including records using messaging services provided by Leadtec

If you submit an enquiry jointly or on behalf of another person Leadtec may request personal information about that person.  Please do not provide any personal information about another person if they have not consented to the information being disclosed.

How is personal information collected

Leadtec collects personal information in a number of ways, including

• directly from you when you provide information directly to Leadtec in person, by phone or in writing (whether electronic or otherwise)
• directly from you when you communicate with Leadtec or any other person using messaging services
• from third parties such as:
  • Leadtec related bodies corporate and service providers to Leadtec
  • Interconnected networks, hubs and trading partners
• from organisations identified or described under the heading "How is personal information disclosed"

How is personal information used

Your personal Information may used for the following purposes:

• to provide the products or services requested by you
• to manage those services including providing customer service
• to research, develop and improve Leadtec's products and services
• to conduct surveys to determine use and satisfaction with Leadtec services
• to generate statistics
• to promote and market special offers and other services to you
• for purposes connected with the operation of the Leadtec business

How is personal information disclosed

Leadtec may disclose personal information to individuals and organisations other than Leadtec.  The organisations to which we may disclose personal information include:

• Leadtec staff and Leadtec related bodies corporate
• if you use Leadtec messaging services, to interconnected network providers, hubs and trading partners
• outsourced service providers who assist Leadtec to provide its products and services including:
  • information technology providers
  • marketing and market research advisers
  • professional advisers
• organisations involved in a sale/transfer of Leadtec assets, business or shares
• government and regulatory authorities as required by law

How to access your personal information

You generally have a right to access your personal Information.  If you wish to access your personal information please email us.  There is no charge for this service.

What if you don't provide personal information

If you choose not to provide personal information when requested, Leadtec may not be able to provide you with the full range of Leadtec product and services.

Leadtec website, Linked Sites and personal information

When you visit a website or use an application on the Leadtec website, Leadtec records anonymous information such as IP address, time, date, referring url, pages accessed and documents downloaded, type of browser and operating system.

Cookies may be used by Leadtec to help Leadtec provide you with the full range of services it offers, remember your preferences, measure and analyse usage of the Leadtec website and for security.  You may adjust your Internet browser to disable cookies.  If your cookies are disabled Leadtec may not be able to provide you with the full range of Leadtec services.
Cookies may collect and store your personal information.  This policy applies to personal information collected via cookies.

The Leadtec website may include links to third party websites applications and advertising served to the Leadtec website by third parties (Linked Sites).  Companies who operate Linked Sites may collect personal Information through the use of cookies and otherwise.  Leadtec is not responsible for Linked Sites and recommends you read the privacy policy of Linked Sites before disclosing your personal information. 

What if I have a problem

If you have a problem, complaint, want to change your personal information or just wish to enquire about privacy please email us at info@leadtec.com.au.

How this policy changes

This policy may change over time.  All changes will be published on this website.

About Security and Personal Information

Leadtec takes reasonable steps to protect personal information collected from misuse, loss, unauthorised access, modifications or disclosure.